https://thedoggydesk.co.uk/blog Help files, how-to guides and news for dog sitters, dog walkers and dog owners. en-gb Fri, 09 Oct 2026 16:05:37 GMT https://thedoggydesk.co.uk/blog/why-your-balance-is-lower-after-a-refund https://thedoggydesk.co.uk/blog/why-your-balance-is-lower-after-a-refund Fri, 09 Oct 2026 08:00:00 GMT Sitters & walkers When a card booking is refunded, Stripe keeps its fee. What you will see, why your next payout can be slightly lower, and why a released hold costs nothing. https://thedoggydesk.co.uk/blog/guest-booking-vs-regular-booking https://thedoggydesk.co.uk/blog/guest-booking-vs-regular-booking Wed, 07 Oct 2026 13:00:00 GMT Sitters & walkers The two types of booking on The DoggyDesk: regular online bookings your clients make, and guest bookings you add yourself. How each one works. https://thedoggydesk.co.uk/blog/card-payment-costs-cancellations-and-chargebacks https://thedoggydesk.co.uk/blog/card-payment-costs-cancellations-and-chargebacks Wed, 07 Oct 2026 10:00:00 GMT Sitters & walkers Check a booking before you accept it, what happens to the fees if it is cancelled, and what to do about chargebacks. The honest costs of card payments. https://thedoggydesk.co.uk/blog/booking-calendar-private-and-public-days https://thedoggydesk.co.uk/blog/booking-calendar-private-and-public-days Wed, 07 Oct 2026 08:30:00 GMT Sitters & walkers Open weekdays to everyone and keep weekends for regulars whose account you have set to “Trusted” status. How private and public days work for dog sitters and walkers. https://thedoggydesk.co.uk/blog/booking-months-ahead-card-saved-not-charged https://thedoggydesk.co.uk/blog/booking-months-ahead-card-saved-not-charged Tue, 06 Oct 2026 08:20:00 GMT Dog owners Booking a stay more than three months ahead? Your card is saved, not charged, and the deposit is taken closer to the date. Here is how it works. https://thedoggydesk.co.uk/blog/what-the-deposit-labels-mean https://thedoggydesk.co.uk/blog/what-the-deposit-labels-mean Tue, 06 Oct 2026 08:00:00 GMT Sitters & walkers Every deposit label you can see on a booking, in plain English: what it means, why it appears, and whether you need to do anything. https://thedoggydesk.co.uk/blog/deposits-and-cancellations-explained https://thedoggydesk.co.uk/blog/deposits-and-cancellations-explained Mon, 05 Oct 2026 10:55:00 GMT Sitters & walkers From the owner’s request to your payout: how card deposits, the 72-hour reply window, balances and cancellations work on The DoggyDesk. https://thedoggydesk.co.uk/blog/what-happens-after-you-send-a-booking-request https://thedoggydesk.co.uk/blog/what-happens-after-you-send-a-booking-request Mon, 05 Oct 2026 10:54:00 GMT Dog owners Booking a dog sitter or walker on The DoggyDesk: what you pay, when your card is charged, how long they have to reply, and what if plans change. https://thedoggydesk.co.uk/blog/add-existing-bookings-with-guest-booking https://thedoggydesk.co.uk/blog/add-existing-bookings-with-guest-booking Mon, 05 Oct 2026 10:53:00 GMT Sitters & walkers Add your regulars’ bookings in minutes with guest bookings: no account needed for them, a message ready to send, and a payment link if you want one. https://thedoggydesk.co.uk/blog/how-the-calendar-stops-double-bookings https://thedoggydesk.co.uk/blog/how-the-calendar-stops-double-bookings Mon, 05 Oct 2026 10:52:00 GMT Sitters & walkers How The DoggyDesk splits every day into before 2pm and after 2pm, why requests never block your calendar, and how same-day handovers work. https://thedoggydesk.co.uk/blog/block-off-holidays-without-pausing https://thedoggydesk.co.uk/blog/block-off-holidays-without-pausing Mon, 05 Oct 2026 10:51:00 GMT Sitters & walkers Going away? Mark those days Unavailable instead of pausing your booking link. Here is the difference between Open, Paused and Unavailable. https://thedoggydesk.co.uk/blog/set-up-your-profile-and-booking-link https://thedoggydesk.co.uk/blog/set-up-your-profile-and-booking-link Mon, 05 Oct 2026 10:50:00 GMT Sitters & walkers From signing up to sharing your booking link: what to fill in, in what order, and why your profile needs a few details before it goes live. https://thedoggydesk.co.uk/blog/keep-card-fees-low-charge-once https://thedoggydesk.co.uk/blog/keep-card-fees-low-charge-once Mon, 05 Oct 2026 10:49:00 GMT Sitters & walkers Stripe charges a fixed amount plus a percentage on every card charge. Here is how charging once, not every time, keeps the fixed part to one. https://thedoggydesk.co.uk/blog/booking-calendar-you-can-use-anywhere https://thedoggydesk.co.uk/blog/booking-calendar-you-can-use-anywhere Mon, 05 Oct 2026 10:40:00 GMT Sitters & walkers Stop answering “when do you have space?” messages. Send your booking link, share it anywhere, or show your calendar on your own website. https://thedoggydesk.co.uk/blog/early-bird-offer https://thedoggydesk.co.uk/blog/early-bird-offer Mon, 05 Oct 2026 09:30:00 GMT What's new Founding members pay 0% on card payments during the beta, then keep a permanent founder discount. Here is how the offer works and how to start. https://thedoggydesk.co.uk/blog/control-your-own-card-payments https://thedoggydesk.co.uk/blog/control-your-own-card-payments Mon, 05 Oct 2026 09:20:00 GMT Sitters & walkers How card payments work on The DoggyDesk: what merchant of record means, what it costs, how money is protected, and how to set it up. https://thedoggydesk.co.uk/blog/who-is-the-doggydesk https://thedoggydesk.co.uk/blog/who-is-the-doggydesk Sun, 04 Oct 2026 16:10:00 GMT Sitters & walkers How The DoggyDesk started, who is behind it, and how we make our money, explained plainly by the people who built it.